MyHappyTicket
MyHappyTicket


 Airport Departures/Arrivals

      

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Insurance

Q.
Why should I buy the insurance plan?
Even the best-planned travel can be impacted by the unexpected. Illness…medical emergency…severe weather…delayed flights…lost passports or luggage. Troubles can occur when you least anticipate them forcing you to cancel or interrupt your trip, lose your ticket investment, and incur unplanned expenses.

Q. For what reasons can I cancel or interrupt my trip?
Some examples of covered reasons for trip cancellation/interruption include illness, injury or death of you, a family member or traveling companion; traffic accident en route to departure; a documented theft of passports or visas; mandatory evacuation; terrorism; and your home made uninhabitable by hurricane or natural disaster. See description of coverage for more information.

Q. What will I need to do if I must cancel my trip?
Please contact us using the web form on our website and provide your order key so that we can review the fare rules of your ticket.

Q. What happens if my flight is delayed or cancelled?
You can take a later flight and file a claim for the original air cost for the additional transportation expenses (less any refund paid or payable for your original tickets) to join your trip. If your flight is delayed for more than 12 hours you will be reimbursed up to $100 for reasonable additional expenses.

Q. Do I have coverage if my luggage is lost, damaged, stolen or if it does not arrive at my destination?
This plan provides coverage for baggage or other personal effects that are lost, damaged or stolen while on your trip. If your baggage is delayed this plan will provide coverage for the purchase of emergency essential items if your baggage is delayed for more than 24 hours.

Q. Does this plan cover Frequent Flyer Miles?
Frequent Flyer Miles are not covered if you must cancel or interrupt your trip. If you cancel your trip for a covered reason, you will only be reimbursed the money actually paid for the trip.

Q. Are pre-existing medical conditions covered under this plan?
Yes, this plan provides coverage for pre-existing medical conditions if you purchase the insurance within 14 days of initial payment for your trip and you are medically able to travel at the time payment is made for the insurance.

Q. Is there coverage for a terrorist incident?
Yes, the insurance plan includes coverage for a Terrorist Incident. The Terrorist Incident must occur in your departure city or the city which is a schedule destination on your trip.